Privacy Policy
Your information deserves the same care as your health.
Last Updated: April 2, 2026
At Back & Go Chiropractic, your privacy matters — because your trust matters. This policy explains, in clear and simple language, how we collect, use, and protect your personal information — both when you visit our website and when you receive care in our office.
We keep things straightforward, respectful, and always centered around you.
1. The Information We Collect
We only collect information necessary to provide safe, effective care and communicate with you appropriately.
This may include:
Personal Information
- Name
- Phone number
- Email address
- Date of birth
Health Information
- Intake forms you complete
- Care notes and visit history
- Wellness plan selections
(Collected only when provided by you or as part of your care.)
Website Information
We do not use invasive tracking or advertising cookies. We may use simple, privacy-respecting analytics such as basic server-side traffic logs (standard for all websites) to understand how visitors find and use our website — nothing more.
As a healthcare provider, Back & Go Chiropractic complies with applicable patient privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to help ensure your health information is handled with care and confidentiality.
2. How We Use Your Information
We use your information only in ways that support your care and your experience with us.
The information you provide may be used to:
- Schedule and manage your visits
- Personalize your chiropractic care
- Send reminders or updates you've requested
- Maintain necessary health records
- Meet legal and regulatory requirements
We do not sell, rent, or share your information with outside companies for marketing. Your information stays with us — and stays private.
3. How We Protect Your Information
Your records are secured with physical and digital safeguards to prevent unauthorized access, alteration, or disclosure.
- In-office documents are kept in secure storage
- Electronic records are encrypted and access-controlled
- Information transmitted online uses secure connections
Payments are securely processed through trusted third-party providers that use industry-standard encryption and security practices. Back & Go Chiropractic does not store full credit card information on its servers.
Your trust is earned through care — and protected through diligence.
4. Your Choices & Rights
You may request at any time to:
- Access your records
- Update or correct your information
- Request deletion of certain information (unless laws require retention)
Simply contact us — we honor these requests with respect and promptness.
5. Children's Privacy
We do not knowingly collect information from individuals under 18 without the consent of a parent or legal guardian.
Minor patients must have a parent or legal guardian present during visits.
6. External Links
Our website may occasionally link to outside resources. We are not responsible for the content or privacy practices of those sites, though we choose resources thoughtfully.
7. Contact Us
If you have questions about this policy, we're here to help.
Back & Go Chiropractic
484 Fairmount Avenue
Jamestown, NY 14701
Phone: (716) 222-5646
Email: contact@backandgo.com
A Final Word
Your information is part of your story — and we treat it with the dignity it deserves. At Back & Go Chiropractic, your privacy is not an afterthought. It is part of the care we provide from the moment you walk in.